FAQs

Shipping time is based on the delivery option you select. It ranges from next day to 3-5 working days.

once you place an order, you will receive a confirmation of your order through email. 

You are able to modify your order by sending us a message on Instagram or WhatsApp with your order ID and your new order. 

If you have received the wrong product, please send us a picture of the product you have received and we will correct your order

Our international shipping is only available for orders above £120.

Please take a picture of the damaged product and send it to our Instagram or WhatsApp with your shipping ID. If there is any damage to the product, we will replace the product and send you a new one. 

Please contact us through WhatsApp or Instagram with your shipping ID and we will track your parcel and provide you with the latest updates 

You can subscribe to our newsletter to get the latest updates. You can also follow us on our social media pages to stay up to date with the latest drops. 

Our shipping is free for orders over £80 

The size guide is based on European, American, Turkish and UK size charts. 

You can track your order if you select the ‘tracked’ shipping method. Once you checkout we will provide the tracking number within 24 hours.

Yes, you can make returns within 14 days. Please see our returns and refunds policy for more information

Our size chart will guide you through ordering the correct size. If the size is still incorrect, then you can exchange the product for another size within 14 days of your order. 

Yes, you can exchange items within 14 days. Please see our returns and refunds policy for more information

We dispatch our orders immediately so we are unable to cancel orders once it has been placed. 

If you would like to wave some of your concerns before you place an order, you can get in touch with us through our Social Media pages or WhatsApp. For any product information please send us a picture or Product ID.